Billing Policy

How The Subscription Services Work
  • All Services sold by K-Tron Industries or any of its subsidiary companies is sold as "Software-as-A-Service" (SAS), i.e. as recurring, monthly subscriptions

Starting A Billing Subscription
  • Subscription billing starts on the day after it was purchased and commences every succeeding month on that same date.

  • Charges on the credit-card that was used to purchase the subscription will appear as being from "K-Tron Industries, L.L.C."

  • Subscriptions are terminated by the order no. If there were more than one product included in the order; then all of the products will be terminated.

  • To end a subscription, log-in to the Site and from the hamburger-menu on the right choose "Settings"

  • On the Page that loads, choose the "Subscriptions" tab a the top

  • From there, selectively choose which subscriptions to end

The Last Billing Cycle of A Subscription
  • All subscriptions are terminated the day following the date of the termination; and, no further billing will occur.